01 Aug 2026

Video Consultation with Lilavati Hospital Specialists: A Step-by-Step Guide for Patients in Oman

Lilavati International 7 min min read
Video Consultation with Lilavati Hospital Specialists: A Step-by-Step Guide for Patients in Oman

Can I consult a specialist at Lilavati Hospital Mumbai online from Oman?

Yes. Patients in Oman can book a video consultation with a specialist at Lilavati International in Bandra West, Mumbai, without travelling to India. The process involves submitting medical records, confirming a time slot, and joining a secure video call with the relevant consultant. No in-person visit is required to begin the process.

Tip: Lilavati International is a JCI-accredited, NABH-accredited quaternary-care hospital in Bandra West, Mumbai, with specialist support across cardiology, neurology, orthopaedics, interventional radiology, and cardiothoracic surgery — all accessible remotely for initial consultation and treatment planning.

To reach the international patient services team directly, call or WhatsApp 022 69318050.

How do I book a video consultation with Lilavati International from Oman?

Follow these steps to arrange a remote specialist consultation with Lilavati International in Bandra West, Mumbai from Oman:

  1. Contact the International Patient Services team — Call or WhatsApp 022 69318050, or use the booking form on this page. State that you are based in Oman and require a video consultation.
  2. Specify your speciality — Indicate the department you need (e.g. cardiology, neurology, orthopaedics). The team will match you with the appropriate consultant.
  3. Submit your medical records — Share relevant reports, imaging, discharge summaries, and prescription history in advance (see the Documents section below).
  4. Confirm the appointment slot — The team will propose a date and time that accounts for the time difference between Oman (GST, UTC+4) and Mumbai (IST, UTC+5:30).
  5. Receive the video link — A secure consultation link will be sent to your registered email or phone number before the appointment.
  6. Join the video call — Connect at the scheduled time using a smartphone, tablet, or computer with a stable internet connection.
  7. Receive your consultation summary — After the call, the specialist's notes, diagnosis, and recommended next steps will be shared with you in writing.

Tip: Oman is 1.5 hours behind Mumbai. When confirming your slot, clarify whether the time quoted is IST or GST to avoid scheduling errors.

What documents should I share before a video consultation with a Mumbai specialist?

Sending complete and organised medical records before your appointment allows the specialist at Lilavati International to review your case thoroughly and make the most of the consultation time.

Document TypeDetails to Include
Referral letterFrom your treating physician in Oman, summarising the clinical concern
Diagnostic reportsBlood tests, urine analysis, biopsy results — with reference ranges and dates
Imaging filesCT, MRI, X-ray, or ultrasound scans — preferably in DICOM format or high-resolution JPEG/PDF
Discharge summariesAny previous hospital admissions relevant to the current condition
Current medication listDrug names, doses, and duration of use
Passport copyRequired for international patient registration

Send documents to the international patient services team via the contact details provided — the team will confirm the preferred file-transfer method when you first get in touch.

What happens after a video consultation at Lilavati International?

After your video consultation with a specialist at Lilavati International in Bandra West, Mumbai, the following steps typically apply:

  • Written summary — The specialist's clinical opinion, diagnosis, and recommendations are documented and shared with you.
  • Treatment plan — If further investigation or a procedure is required, the team outlines the proposed pathway, including whether an in-person visit to Mumbai is necessary.
  • Prescription or referral — Where clinically appropriate, the specialist may issue a prescription or refer you to another department within the hospital.
  • Follow-up scheduling — A follow-up video consultation can be arranged to review test results or monitor progress.
  • Travel coordination — If admission or a procedure at Lilavati International is recommended, the international patient services team assists with appointment scheduling, visa support documentation, and logistics.

Tip: Keep a copy of the written consultation summary to share with your local physician in Oman for continuity of care.

When should a patient in Oman seek a remote specialist opinion rather than waiting?

A video consultation with a specialist at Lilavati International is appropriate in the following situations. Do not delay if any of these apply:

  • A local physician in Oman has recommended a specialist opinion but in-person travel to India is not immediately possible.
  • You have received a diagnosis and want a second opinion from a quaternary-care centre before proceeding with treatment.
  • Symptoms have persisted for more than two to three weeks without a confirmed diagnosis despite local investigations.
  • You require specialist input in cardiology, neurology, orthopaedics, or another subspecialty not readily available locally.
  • You are planning elective treatment or surgery at Lilavati International and need a pre-visit assessment to confirm suitability and prepare a treatment plan.
  • You need to review imaging or biopsy results with a specialist before deciding on next steps.

Warning: A video consultation is not a substitute for emergency care. If you are experiencing chest pain, stroke symptoms, severe breathing difficulty, or any life-threatening emergency, attend the nearest emergency department immediately. Lilavati International's emergency line is 022-69318063 / 64 and ambulance services are available at +91 97692 50010.

Why do international patients from Oman choose Lilavati International for remote consultations?

Lilavati International in Bandra West, Mumbai is a JCI-accredited (8th Edition) and NABH-accredited quaternary-care multi-specialty hospital. Its international patient services team is structured to support patients outside India through the full care pathway — from initial remote consultation to in-person admission if required.

  • JCI and NABH accreditation — internationally recognised quality and safety standards.
  • Specialist depth — consultants across cardiology, neurology, orthopaedics, interventional radiology, and cardiothoracic surgery available for remote opinion.
  • Integrated diagnostics — on-site CT, MRI, ultrasound, NABL-accredited laboratory, and pathology services support rapid in-person workup if travel to Mumbai is required.
  • Critical-care infrastructure — ICU, ICCU, SICU, PICU, NICU, stroke unit, cardiac catheterisation laboratory, and multiple operation theatres available if admission follows the consultation.
  • International patient support — dedicated team to assist with appointment coordination, documentation, and logistics for patients travelling from Oman.

For speciality-specific information, explore Cardiology at Lilavati International, Neurology services, or Orthopaedics and joint care. To speak with the international patient services team about a specific consultant, use the booking form on this page or contact us directly.

Book a video consultation at Lilavati International

Use the booking form on this page, or reach out directly:

Call: 022 69318050

WhatsApp: 022 69318050

FAQs

  • Yes. Lilavati International in Bandra West, Mumbai offers video consultations for international patients, including those based in Oman. You can connect with specialists in cardiology, neurology, orthopaedics, and other departments without travelling to India. Contact the international patient services team via the booking form on this page or call 022 69318050 to arrange an appointment.
  • Contact the international patient services team first — by phone, WhatsApp (022 69318050), or the booking form on this page. The team will confirm the preferred secure method for transferring documents. Prepare scanned copies of diagnostic reports, imaging files (DICOM or high-resolution PDF), discharge summaries, your current medication list, and a referral letter from your local physician in Oman.
  • A video consultation can provide a specialist opinion, a second opinion on an existing diagnosis, and an initial treatment plan. However, if the specialist determines that physical examination, on-site imaging, or a procedure is required, an in-person visit to Lilavati International in Mumbai will be recommended. The international patient services team can assist with travel and admission logistics at that stage.
  • Consultation fees vary by speciality and the seniority of the consultant. For current fee information specific to your clinical need, contact the Lilavati International international patient services team directly via the booking form on this page or call 022 69318050. The team can provide a fee estimate before you confirm the appointment.
  • Room tariffs, including suite rates, are subject to change and vary based on room category and clinical requirements. For accurate and current pricing, contact the Lilavati International team directly on 022 69318050 or use the booking form on this page. The international patient services team can provide a detailed cost estimate based on your planned treatment.
  • After the consultation, the specialist's clinical opinion and recommendations are shared with you in writing. Depending on the findings, the team may propose further investigations, a follow-up video call, a prescription, or an in-person visit to Mumbai for a procedure or admission. The international patient services team supports the full care pathway from remote consultation through to treatment at the hospital.

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